Terms and conditions for sale of goods to consumers
What You Need to Know
TERMS AND CONDITIONS
Please read all these terms and conditions. As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you
are not sure about anything, just phone us on +44 7534 666520.
Application
1. These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are IGA
Iaquinta Ltd a company registered in England and Wales under number 13207615 whose registered office is at Flat 3
Evergreen house , 121 Cannon Street road , London , E1 2LX with email address Admin@igajewellery.com;
telephone number +44 7534 666520 (the Supplier or us or we).
2. These are the Terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these
Terms and Conditions.
Interpretation
3. Consumer means an individual acting for purposes which are wholly or mainly outside their trade, business, craft or
profession;
4. Contract means the legally-binding agreement between you and us for the sale and purchase of the Goods;
5. Delivery Location means the Supplier's premises or other location where the Goods are to be supplied, as set out in
the Order;
6. Goods means any goods that we supply to you, of the number and description as set out in the Order;
7. Order means the Customer's order for the Goods from the Supplier as set out in the Customer's order or in the
Customer's written acceptance of the Supplier's quotation.
Goods
8. The description of the Goods is as set out in our website, catalogues, brochures or other form of advertisement. Any
description is for illustrative purposes only and there may be small discrepancies in colour or size.
9. In the case of Goods made to your special requirements, it is your responsibility to ensure that any information you
provide is accurate.
Basis of Sale
10. The description of the Goods in our website, catalogues, brochures or other form of advertisement does not constitute
a contractual offer to sell the Goods.
11. When an Order has been made, we can reject it for any reason, although we will try to tell you the reason without
delay.
12. A Contract will be formed for the Goods ordered, only upon the Supplier sending an email to the Customer saying
that the Order has been accepted or if earlier, the Supplier's delivery of the Goods to the Customer.
13. Any quotation is valid for a maximum period of 7 days from its date, unless we expressly withdraw it at an earlier
time.
14. No variation of the Contract, whether about description of the Goods, price or otherwise, can be made after it has been
entered into unless the variation is agreed by the Customer and the Supplier in writing.
15. We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer where we, the
Supplier and you the Customer, enter the Contract at any of the Supplier's business premises, and where the Contract is
not a contract (i) for which an offer was made by the Customer in the Supplier's and the Customer's simultaneous
physical presence away from those premises, or (ii) made immediately after the Customer was personally and
individually addressed in the Supplier's and the Customer's simultaneous physical presence away from those premises.
If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more
appropriate to you and which might, in some way, be better for you, eg by giving cancellation rights pursuant to
consumer protection law. Business premises means immovable retail premises where we carry on business on a permanent basis or, in the case of movable retail premises, on a usual basis.
Price and Payment
16. The price of the Goods and any additional delivery or other charges for the Goods, and the total price of them and the
charges, is that set out in our price list current at the date we accepted the Order or such other price as we may agree in
writing.
17. Prices and charges include VAT at the rate applicable at the time of the Order.
18. Payment for Goods must be made within 7 days of invoice. You must pay in cash or by submitting your credit or
debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods.
Delivery
19. We will deliver the Goods to the Delivery Location by the time or within the period agreed, or failing any agreement,
without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.
20. In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to
any other remedies) treat the Contract at an end if:
a. we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant
circumstances at the time the Contract was made, or if you told us before the Contract was made that delivery on
time was essential; or
b. after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances
and we have not delivered within that period.
21. If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the
Contract.
22. If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order
for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies)
without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have
been delivered, you must return them or allow us to collect them from you and we will pay the costs of this.
23. If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the
value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without
also cancelling or rejecting the Order for the rest of them.
24. We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and
the Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties
or other taxes, as we will not pay them.
25. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason,
subject to the above provisions and provided you are not liable for extra charges.
26. If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may
charge the reasonable costs of storing and redelivering them.
27. The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if
reasonably practicable, examine the Goods before accepting them.
Risk and Title
28. Risk of damage to, or loss of, the Goods will pass to you when the Goods are delivered to you.
29. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards
your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by
you, in which case you must return them
or allow us to collect them.
Withdrawal and cancellation
30. You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and
without giving us a reason, and without incurring any liability.
31. You can cancel the Contract except for any Goods which are made to your special requirements by telling us no later
than 15 days after the Contract was made, if you simply wish to change your mind and without giving us a reason,
and without liability, except in that case, you must return to any of our business premises the Goods in undamaged
condition at your expense. Then we will without delay refund to you the price for those Goods, but we can retain any
separate delivery charge. This does not affect your rights when the reason for the cancellation is any defective Goods.
Conformity and Guarantee
32. We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not
meet the following obligation.
33. Upon delivery, the Goods will:
a. be of satisfactory quality
b. be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you
made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment)
and be fit for any purpose held out by us or set out in the Contract; and
c. conform to their description.
34. It is not a failure to conform if the failure has its origin in your materials.
35. We will immediately, or within a reasonable time, give you the benefit of the free guarantee given by the manufacturer
of the Goods. Details of the guarantee, including the name and address of the manufacturer, and the duration and
territorial scope of the guarantee, are set out in the manufacturer's guarantee provided with the Goods. This guarantee
will take effect at the time the Goods are delivered, and will not reduce your legal rights.
36. We will provide the following after-sales service: We provide a free life time 6 months quality check on every item
made in gold or platinum.
Quality control will be organized every six months starting from the purchase date. The customer will receive an email
or text to arrange an appointment for the quality check.
Circumstances beyond the control of either party
37. In the event of any failure by a party because of something beyond its reasonable control:
a. the party will advise the other party as soon as reasonably practicable; and
the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and
b. the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the
Customer's above rights relating to delivery and the right to cancel below.
Privacy
38. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with
regard to your personal information.
39. These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy
and cookies policy which can be found The policy can be found on our policy page on our website.
40. For the purposes of these Terms and Conditions:
a. 'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not
limited to the GDPR.
b. 'GDPR' means the UK General Data Protection Regulation.
c. 'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.
41. We are a Data Controller of the Personal Data we Process in providing the Goods to you.
42. Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the
course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
a. before or at the time of collecting Personal Data, we will identify the purposes for which information is being
collected;
b. we will only Process Personal Data for the purposes identified;
c. we will respect your rights in relation to your Personal Data; and
d. we will implement technical and organisational measures to ensure your Personal Data is secure.
43. For any enquiries or complaints regarding data privacy, you can email: admin@igajewellery.com.
Excluding liability
44. The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury
caused by negligence or breach of the Supplier's other legal obligations. Subject to this, the Supplier is not liable for(i)
loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss
of profit) to the Customer's business, trade, craft or profession which would not be suffered by a Consumer because the
Supplier believes the Customer is not buying the Goods wholly or mainly for its business, trade, craft or profession).
Governing law, jurisdiction and complaints
45. The Contract (including any non-contractual matters) is governed by the law of England and Wales.
46. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in
Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
47. We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs customers should contact us
directly. We will aim to respond with an appropriate solution within 15 days.
Terms and conditions for supply of services to business customers
TERMS AND CONDITIONS
Application and entire agreement
1. These Terms and Conditions apply to the provision of the services detailed in our quotation (Services) by IGA
Iaquinta Ltd a company registered in England and Wales under number 13207615 whose registered office is at Flat 3 evergreen house , 121 Cannon Street road, London , E1 2LX (we or us or Service Provider) to the person buying the services (you or Customer).
2. You are deemed to have accepted these Terms and Conditions when you accept our quotation or from the date of any performance of the Services (whichever happens earlier) and these Terms and Conditions and our quotation (the Contract) are the entire agreement between us.
3. You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf.
These Conditions apply to the Contract to the exclusion of any other terms that you try to impose or incorporate,
or which are implied by trade, custom, practice or course of dealing.
Interpretation
4. A "business day" means any day other than a Saturday, Sunday or bank holiday in England and Wales.
5. The headings in these Terms and Conditions are for convenience only and do not affect their interpretation.
6. Words imparting the singular number shall include the plural and vice-versa.
Services
7. We warrant that we will use reasonable care and skill in our performance of the Services which will comply with the
quotation, including any specification in all material respects. We can make any changes to the Services which are
necessary to comply with any applicable law or safety requirement, and we will notify you if this is necessary.
8. We will use our reasonable endeavours to complete the performance of the Services within the time agreed or as set
out in the quotation; however, time shall not be of the essence in the performance of our obligations.
9. All of these Terms and Conditions apply to the supply of any goods as well as Services unless we specify otherwise.
Your obligations
10. You must obtain any permissions, consents, licences or otherwise that we need and must give us with access to any
and all relevant information, materials, properties and any other matters which we need to provide the Services.
11. If you do not comply with clause 10, we can terminate the Services.
12. We are not liable for any delay or failure to provide the Services if this is caused by your failure to comply with the
provisions of this section (Your obligations).
Fees and Deposit
13. The fees (Fees) for the Services are set out in the quotation and are on a time and materials basis.
14. In addition to the Fees, we can recover from you a) reasonable incidental expenses including, but not limited to,
travelling expenses, hotel costs, subsistence and any associated expenses, b) the cost of services provided by third
parties and required by us for the performance of the Services, and c) the cost of any materials required for the
provision of the Services.
15. You must pay us for any additional services provided by us that are not specified in the quotation in accordance with our then current, applicable hourly rate in effect at the time of performance or such other rate as may be agreed between us. The provisions of clause 14 also apply to these additional services.
16. The Fees are exclusive of any applicable VAT and other taxes or levies which are imposed or charged by any
competent authority.
17. You must pay a deposit ("Deposit") as detailed in the quotation at the time of accepting the quotation.
18. If you do not pay the Deposit to us according to the clause above, we can either withhold provision of the Services
until the Deposit is received or can terminate under the clause below (Termination).
19. The Deposit is non-refundable unless we fail to provide the Services and are at fault for such failure (where the failure
is not our fault, no refund will be made).
Cancellation and amendment
20. We can withdraw, cancel or amend a quotation if it has not been accepted by you, or if the Services have not started,
within a period of 7 days from the date of the quotation, (unless the quotation has been withdrawn).
21. Either we or you can cancel an order for any reason prior to your acceptance (or rejection) of the quotation.
22. If you want to amend any details of the Services you must tell us in writing as soon as possible. We will use
reasonable endeavours to make any required changes and additional costs will be included in the Fees and invoiced to you.
23. If, due to circumstances beyond our control, including those set out in the clause below (Circumstances beyond a
party's control), we have to make any change in the Services or how they are provided, we will notify you
immediately. We will use reasonable endeavours to keep any such changes to a minimum.
Payment
24. We will invoice you for payment of the Fees either:
a. when we have completed the Services; or
b. on the invoice dates set out in the quotation.
25. You must pay the Fees due within 7 days of the date of our invoice or otherwise in accordance with any credit terms
agreed between us.
26. Time for payment shall be of the essence of the Contract.
27. Without limiting any other right or remedy we have for statutory interest, if you do not pay within the period set out
above, we will charge you interest at the rate of 4% per annum above the base lending rate of the Bank of England
from time to time on the amount outstanding until payment is received in full.
28. All payments due under these Terms and Conditions must be made in full without any deduction or withholding
except as required by law and neither of us can assert any credit, set-off or counterclaim against the other in order to
justify withholding payment of any such amount in whole or in part.
29. If you do not pay within the period set out above, we can suspend any further provision of the Services and cancel any
future services which have been ordered by, or otherwise arranged with, you.
30. Receipts for payment will be issued by us only at your request.
31. All payments must be made in British Pounds unless otherwise agreed in writing between us.
Sub-Contracting and assignment
32. We can at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of our rights under
these Terms and Conditions and can subcontract or delegate in any manner any or all of our obligations to any third
party.
33. You must not, without our prior written consent, assign, transfer, charge, subcontract or deal in any other manner with all or any of your rights or obligations under these Terms and Conditions.
Termination
34. We can terminate the provision of the Services immediately if you:
a.commit a material breach of your obligations under these Terms and Conditions; or
b. fail to make pay any amount due under the Contract on the due date for payment; or
c. are or become or, in our reasonable opinion, are about to become, the subject of a bankruptcy order or take
advantage of any other statutory provision for the relief of insolvent debtor; or
d. enter into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is
made with its creditors; or
e. convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager,
administrator or administrative receiver appointed in respect of your assets or undertakings or any part of them,
any documents are filed with the court for the appointment of an administrator in respect of you, notice of
intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge
holder (as defined in para. 14 of Schedule B1 of the Insolvency Act 1986), a resolution is passed or petition
presented to any court for your winding up or for the granting of an administration order in respect of you, or any
proceedings are commenced relating to your insolvency or possible insolvency.
Intellectual property
35. We reserve all copyright and any other intellectual property rights which may subsist in any goods supplied in
connection with the provision of the Services. We reserve the right to take any appropriate action to restrain or prevent
the infringement of such intellectual property rights.
Liability and indemnity
36. Our liability under these Terms and Conditions, and in breach of statutory duty, and in tort or misrepresentation or
otherwise, shall be limited as set out in this section.
37. The total amount of our liability is limited to the total amount of Fees payable by you under the Contract.
38. We are not liable (whether caused by our employees, agents or otherwise) in connection with our provision of the
Services or the performance of any of our other obligations under these Terms and Conditions or the quotation for:
a. any indirect, special or consequential loss, damage, costs, or expenses or;
b. any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill;
business interruption; or, other third party claims; or
c. any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable
control; or
d. any losses caused directly or indirectly by any failure or your breach in relation to your obligations; or
e. any losses arising directly or indirectly from the choice of Services and how they will meet your requirements or
your use of the Services or any goods supplied in connection with the Services.
39. You must indemnify us against all damages, costs, claims and expenses suffered by us arising from any loss or damage
to any equipment (including that belonging to third parties) caused by you or your agents or employees.
40. Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our
negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude
or limit liability.
Data Protection
41. When supplying the Services to the Customer, the Service Provider may gain access to and/or acquire the ability to
transfer, store or process personal data of employees of the Customer.
42. The parties agree that where such processing of personal data takes place, the Customer shall be the 'data controller'
and the Service Provider shall be the 'data processor' as defined in the General Data Protection Regulation (GDPR) as
may be amended, extended and/or re-enacted from time to time.
43. For the avoidance of doubt, 'Personal Data', 'Processing', 'Data Controller', 'Data Processor' and 'Data Subject' shall
have the same meaning as in the GDPR.
44. The Service Provider shall only Process Personal Data to the extent reasonably required to enable it to supply the
Services as mentioned in these terms and conditions or as requested by and agreed with the Customer, shall not retain
any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own
or for any third party's purposes.
45. The Service Provider shall not disclose Personal Data to any third parties other than employees, directors, agents, subcontractors
or advisors on a strict 'need-to-know' basis and only under the same (or more extensive) conditions as set
out in these terms and conditions or to the extent required by applicable legislation and/or regulations.
46. The Service Provider shall implement and maintain technical and organisational security measures as are required to
protect Personal Data Processed by the Service Provider on behalf of the Customer.
47. Further information about the Service Provider's approach to data protection are specified in its Data Protection Policy,
which can be found The policy be fund on the policy section on our website . For any enquiries or complaints regarding
data privacy, you can email: admin@igajewellery.com.
Circumstances beyond a party's control
48. Neither of us is liable for any failure or delay in performing our obligations where such failure or delay results from
any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: industrial
action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other
event that is beyond the control of the party in question. If the delay continues for a period of 90 days, either of us may
terminate or cancel the Services to be carried out under these Terms and Conditions.
Communications
49. All notices under these Terms and Conditions must be in writing and signed by, or on behalf of, the party giving notice
(or a duly authorised officer of that party).
50. Notices shall be deemed to have been duly given:
a. when delivered, if delivered by courier or other messenger (including registered mail) during the normal business
hours of the recipient;
b. when sent, if transmitted by fax or email and a successful transmission report or return receipt is generated;
c. on the fifth business day following mailing, if mailed by national ordinary mail; or
d. on the tenth business day following mailing, if mailed by airmail.
51. All notices under these Terms and Conditions must be addressed to the most recent address, email address or fax
number notified to the other party.
No waiver
52. No delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other,
right or remedy nor stop further exercise of any other right, or remedy.
Severance
53. If one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that / those
provisions will be deemed severed from the remainder of these Terms and Conditions (which will remain valid and
enforceable).
Law and jurisdiction
54. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes
arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction
of the English and Welsh courts.